First visit? We've got you.
Here's exactly what happens, what to bring, and why it's going to be fine.
Your first visit, step by step
A real conversation
Ten minutes with Dr. Chen about your history and what you actually want. No judgment, no rush.
Photos & X-rays
A complete picture of your mouth — shown to you on screen, explained in plain language.
Gentle cleaning
A thorough, unhurried cleaning — with breaks whenever you want one.
A clear plan
Honest options with real prices. If nothing needs doing, we'll happily tell you that too.
New-patient forms
Save 15 minutes in the waiting room — complete your health history and insurance forms from home. Prefer paper? Arrive 15 minutes early and we'll have a clipboard ready.
Bring: photo ID, insurance card, and a list of current medications.
We bill your insurance for you
We're in-network with most PPO plans. Not sure? Call us with your member ID and we'll check your benefits before your visit — free.
Three ways to pay comfortably
Insurance & cards
All major cards, HSA and FSA accepted. We estimate your out-of-pocket before treatment begins.
Monthly financing
0% plans through CareCredit and Sunbit for treatment over $300 — approval in about five minutes.
Membership plan
No insurance? $29/month covers two cleanings, exams, X-rays, and 15% off everything else.
Frequently asked questions
Yes — we see patients from age 3 up. First visits for little ones are short, gentle, and mostly about making the chair feel like no big deal.
Never. You'll get a judgment-free exam, a clear picture of where things stand, and a plan that starts wherever you are.
Tell us when you book — we'll schedule extra time, explain everything, and you can raise your hand to pause at any point.
Usually, yes — we block family appointments back-to-back so you only make one trip. Saturday mornings are the most popular slot.
We show you the photo or X-ray, explain your options with real prices, and give you time to decide. Nothing is done without your understanding and consent.
Yes — we see patients from age 3 up. First visits for little ones are short, gentle, and mostly about making the chair feel like no big deal.
Never. You'll get a judgment-free exam, a clear picture of where things stand, and a plan that starts wherever you are.
Tell us when you book — we'll schedule extra time, explain everything, and you can raise your hand to pause at any point.
Usually, yes — we block family appointments back-to-back so you only make one trip. Saturday mornings are the most popular slot.
We show you the photo or X-ray, explain your options with real prices, and give you time to decide. Nothing is done without your understanding and consent.
Ready for your first visit?
Tell us a time that works and we'll call within one business day to confirm.